Returns & Exchanges
At Nurri, we stand behind the quality of our products and offer a 30-day satisfaction guarantee on all orders. If you are not completely satisfied with your purchase, we are here to help with a hassle-free return or exchange process.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of receiving your order to start the return process and receive a return authorization number.
- 2.Package Your Items
Ensure the products are securely packed in their original packaging to prevent damage during transit, including any unopened items you wish to return.
- 3.Ship Back to Us
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange items within 5-7 business days.